Magic Lantern Guides: Pentax K20d
Author: Peter K Burian
Go far beyond the manufacturer's instruction book and take full advantage of all of the Pentax K20D's features, such as its 14.6 megapixel CMOS sensor, shake reduction technology, and improved PRIME image processor. Enjoy your camera more and get professional results with the practical information, tips, and techniques in this complete guide. Expand your system with smart advice about choosing and using accessories, flash units, and lenses.
Look this: Down Range or The Rough Riders
Microsoft Dynamics CRM 4
Author: Joel Scott
Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start!
Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft’s CRM solution in a jiffy. Whether you’re considering a CRM system for the first time or you’ve decided to switch from another system to Microsoft Dynamics CRM, this book will make it easy to:
- Maintain and manage all your customer information
- Personalize Microsoft CRM to work for your business
- Set up CRM to support sales, marketing, and customer service
- Use the Outlook client
- Manage territories and business units
- Create and manage activities
- Generate quotes and invoices
- Implement and manage a marketing campaign
- Work with contracts, and much more
Microsoft Dynamics CRM 4 For Dummies is packed with information on the latest version, It will help you get a unified view of your customer information and interactions through integrated sales, marketing, and customer service features. And that, as every business owner knows, is important to improving your bottom line!